Support

Contact us

Need help with your account, portfolio tools, community content, privacy, or a technical issue? Email the DefiAdda support team and include enough detail for us to investigate.

Email support

Send your request to [email protected].

Email support

Help us respond faster

Use the email address connected to your account.
Include your username and the affected page URL.
Describe what happened and what you expected.
Include screenshots, browser, and device details when relevant.

We aim to review support messages within five business days.

Privacy and security requests

Use “Privacy Request,” “Account Security,” or “Content Report” in the subject line so we can route urgent or sensitive requests correctly.

Never email passwords, wallet seed phrases, private keys, verification codes, or full identity documents unless our support team provides a secure, necessary verification process.

Before contacting us, you may find an answer in the Help Center. For details about personal information, read our Privacy Policy.